Eye Clinic Online — specialist assessment of eye problems

We help with common eye problems, changes in vision and second opinions — a clear assessment, advice on investigation, and a safe plan for follow-up or onward care.

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Appointments in Swedish, English and Arabic
Evidence-based care
Written plan after every visit

About the clinic

Ophthalmology differs from most specialties on one decisive point: the time window. In certain eye conditions — acute glaucoma, retinal detachment, vascular occlusion — the difference between preserved and lost vision is measured in hours, not days. At the same time, the great majority of eye problems are entirely benign. The most important task of an experienced ophthalmologist is therefore triage: separating the time-critical from what can safely wait, immediately.

We put fast, clear triage above everything else. If you are told that something needs to be assessed in person the same day, you are told straight away — and we explain why, so that you understand the seriousness without being frightened unnecessarily.

Who we help

Children with watery, red or irritated eyes
Adults with dry or burning eyes
You with blurred vision or a new change in vision
Contact lens wearers with discomfort or redness
You with recurrent eye inflammation
You with allergic eye symptoms
You with suspected cataract
You with suspected glaucoma
You with flashes of light or floaters in your field of vision
People with diabetes who need guidance on risks to the eyes
You with eyelid problems or a stye
You who would like a second opinion

Symptoms

Conditions

Conjunctivitis
Stye and chalazion
Allergic conjunctivitis
Contact-lens-related irritation
Uveitis
Cataract
Posterior vitreous detachment
Retinal detachment
Age-related macular degeneration
Diabetic eye disease
Dry eyes
Digital eye strain

Services and examinations

A review of symptoms, medical history and current problems
An assessment of whether a physical eye examination is needed, and how quickly
Interpretation of previous eye investigations and referral replies
Guidance on testing and imaging
Second opinion
Follow-up after a previous assessment
A written plan with warning signs to watch for

How it works

1Book and describe your main problem online.
2Upload previous results if you have them — test results, examinations, medication list.
3Video consultation — review of your history and targeted questions.
4A clear plan — next steps, any treatment, and a timeframe for follow-up.

What to prepare

A timeline of your symptoms (when it started, what triggers or relieves it)
Current medications and doses
Known allergies and previous illnesses
Previous test results and examinations, with dates if possible
Your three most important questions for the visit

Call your local emergency number immediately or go to the nearest emergency department if you have:

Sudden loss of vision
A shadow in the field of vision, or sudden flashes of light together with more floaters (suspected retinal detachment)
Severe eye pain with sensitivity to light
Eye injury after trauma
Marked swelling, redness and pain that is rapidly worsening (suspected serious infection)

Digital care cannot replace emergency services. If unsure, seek care immediately.

Our doctors

See available doctors and book an appointment

Frequently asked questions

When should I seek care for eye problems?

For a new change in vision, pain, sensitivity to light, red eyes that drag on, or a lack of improvement. Sudden loss of vision requires rapid assessment in person.

Do I need to have tests done before the appointment?

No, but please upload test results or photographs of the eye if you have them.

Can you write prescriptions?

Where it is medically appropriate; some conditions require a physical examination first.

Can you assess previous investigations?

Yes.

What happens after the appointment?

A clear plan with warning symptoms to watch for.

Can you follow up glaucoma or diabetes-related eye disease?

We can assist with assessment and guidance; regular checks often also take place in person.

Can children be helped?

Yes.

What do I do about sudden loss of vision?

Seek emergency care immediately — see the safety box.

Can you assess my eye by video?

For many conditions, yes. But examining the back of the eye and the eye pressure requires equipment — in that case we help you onwards quickly.

Should I take my contact lenses out before the appointment?

Yes please, if you have eye problems. Many lens-related problems are clearer without the lens.

Fifteen common conditions

Conjunctivitis

Typical age: All ages.
Background: Inflammation of the conjunctiva — viral, bacterial or allergic.
Symptoms: Redness, burning, sometimes discharge.
What the doctor looks for: The type of discharge, and whether it is in one eye or both.
Investigations: The clinical picture.
Diagnosis: The clinical picture.
Management: Depends on the cause — sometimes no specific treatment, sometimes drops.
Follow-up: If there is no improvement.
Prognosis: Good; usually temporary.
What you can do yourself: Hand hygiene and your own towel — viral conjunctivitis is highly contagious.
When should you book?: For marked sensitivity to light, vision being affected, or pain (which point to something other than ordinary conjunctivitis).

Stye and chalazion

Typical age: All ages.
Background: A blocked gland in the eyelid.
Symptoms: A tender or non-tender lump in the eyelid.
What the doctor looks for: The location, tenderness, and signs of spread.
Investigations: The clinical picture.
Diagnosis: The clinical picture.
Management: Warm compresses, sometimes a physical procedure where problems persist.
Follow-up: If it spreads or the general condition is affected.
Prognosis: Good.
What you can do yourself: Warm compresses for five to ten minutes, several times a day — that is the most effective treatment there is.
When should you book?: If there is no improvement after two weeks, or if the swelling is spreading.

Allergic conjunctivitis

Typical age: All ages.
Background: An allergic reaction in the conjunctiva of the eye.
Symptoms: Itching, redness, watering, often in both eyes.
What the doctor looks for: The link to an allergen or to the season.
Investigations: The clinical picture.
Diagnosis: The clinical picture.
Management: Antihistamine drops, avoiding the trigger.
Follow-up: As needed.
Prognosis: Good.
What you can do yourself: Rinse your eyes with saline after being outdoors during the pollen season.
When should you book?: When over-the-counter drops are not enough.

Uveitis

Typical age: All adult ages.
Background: Inflammation inside the eye.
Symptoms: Aching, sensitivity to light, reduced vision.
What the doctor looks for: The symptom picture, and any link to a systemic disease.
Investigations: Requires specialist assessment for a secure diagnosis.
Diagnosis: Specialist examination.
Management: According to the specialist plan.
Follow-up: Regular.
Prognosis: Varies; it often requires follow-up.
What you can do yourself: There is nothing you can do yourself — this needs a doctor's assessment.
When should you book?: Promptly, for eye ache with sensitivity to light and vision being affected.

Cataract

Typical age: More common with increasing age.
Background: Clouding of the lens of the eye.
Symptoms: Gradually blurred vision, increased glare.
What the doctor looks for: How the symptoms affect everyday life.
Investigations: An eye examination is required for confirmation.
Diagnosis: Specialist examination.
Management: Surgery once the symptoms clearly affect everyday life.
Follow-up: According to plan.
Prognosis: Very good after surgery.
What you can do yourself: Note whether glare when driving in the dark has increased — that is often the first practical sign.
When should you book?: When your vision affects everyday life, driving or reading.

Posterior vitreous detachment

Typical age: More common with increasing age.
Background: A normal age-related change in the vitreous.
Symptoms: Floaters, flashes of light.
What the doctor looks for: Newly appeared symptoms as against long-standing ones.
Investigations: An eye examination for new symptoms, to rule out damage to the retina.
Diagnosis: Specialist examination.
Management: Usually none, but new symptoms must be assessed quickly.
Follow-up: For new symptoms.
Prognosis: Usually harmless, but a more serious cause has to be ruled out.
What you can do yourself: Note whether the floaters have suddenly increased in number, or whether flashes of light have appeared.
When should you book?: Promptly, for a sudden increase in floaters or new flashes of light — it can precede a retinal detachment.

Retinal detachment

Typical age: All adult ages.
Background: The retina detaches from the underlying layer.
Symptoms: A shadow in the field of vision, flashes of light, sudden loss of vision.
What the doctor looks for: Acute warning signs.
Investigations: Requires immediate physical eye examination.
Diagnosis: Specialist examination.
Management: Emergency surgery.
Follow-up: According to the specialist plan.
Prognosis: Depends heavily on how quickly treatment is given.
What you can do yourself: Seek care immediately — there is nothing you can do yourself, and the time window is decisive.
When should you book?: This is emergency care, not a booked appointment. Go to an emergency department directly.

This is an emergency — see the safety box.

Age-related macular degeneration (AMD)

Typical age: Older people.
Background: A degenerative change in the central part of the retina.
Symptoms: Distorted vision, poorer reading vision.
What the doctor looks for: The type and degree to which vision is affected.
Investigations: An eye examination, sometimes imaging.
Diagnosis: Specialist examination.
Management: Depends on the type and the severity.
Follow-up: Regular.
Prognosis: Varies; early detection matters.
What you can do yourself: Test each eye separately and regularly against a grid (an Amsler chart) — distorted vision is only picked up that way.
When should you book?: For distorted vision, or new blurring in the central field of vision.

Diabetic eye disease

Typical age: People with diabetes.
Background: Diabetes affects the blood vessels of the retina.
Symptoms: Blurred vision, spots in the field of vision.
What the doctor looks for: The link to blood glucose control.
Investigations: Regular eye checks.
Diagnosis: Specialist examination.
Management: Depends on the degree of involvement.
Follow-up: Regular, and important for everyone with diabetes.
Prognosis: Good with regular checks and good blood glucose control.
What you can do yourself: Good blood glucose control is the most effective preventive measure there is. Never miss your regular retinal screening.
When should you book?: For changes in vision, or if you have missed your routine checks.

Digital eye strain and refractive error

Typical age: All ages.
Background: Very common with a lot of screen time, or with an uncorrected refractive error.
Symptoms: Headache, tiredness, dryness, intermittent blurred vision.
What the doctor looks for: Screen habits and visual demands.
Investigations: The clinical picture, possibly an optometrist assessment.
Diagnosis: The clinical picture.
Management: Breaks, ergonomics, possibly glasses.
Follow-up: If problems persist.
Prognosis: Very good.
What you can do yourself: The 20-20-20 rule — every twenty minutes, look at something twenty metres away for twenty seconds.
When should you book?: For problems that persist despite breaks, or if you have not had your vision checked for several years.

Sudden change in vision in one eye

Typical age: All adult ages; more common with increasing age.
Background: One of the most time-critical symptoms in eye care. The causes include retinal detachment, vascular occlusion and acute glaucoma — conditions where treatment within hours can decide whether vision is preserved.
Common symptoms: Sudden blurring, loss of vision, a shadow or "curtain" across the field of vision — usually in one eye.
What the doctor looks for: How quickly it came on, whether there is pain, and whether the visual field loss is clearly demarcated.
Investigations: Requires an emergency eye examination — not something that can be assessed digitally.
How the assessment is made: Our role here is triage, not diagnosis — we make sure you get to the right place quickly.
Management: Depends on the cause; several require treatment within hours.
Follow-up: According to the specialist plan.
Risk factors to know: High myopia, diabetes, atrial fibrillation, previous retinal detachment, older age.
Common misconception: That you can wait until the next day and see whether it passes. For several of the causes, that delay is precisely what decides the outcome.
What you can do yourself: Cover the other eye and test — many people do not notice one-sided loss of vision until they do.
When should you book?: This is emergency care. Go to an eye casualty department or an emergency department immediately, do not book.
Prognosis: Depends entirely on how quickly treatment is given.

Dry eyes

Typical age: All ages; considerably more common after 50 and in women after the menopause.
Background: One of the most common eye complaints and one of the most undertreated. Although it rarely threatens vision, it affects quality of life noticeably, and the treatment is usually straightforward.
Common symptoms: A gritty feeling, burning, redness, paradoxically sometimes watering eyes (reflex tears), and vision that worsens and then clears on blinking.
What the doctor looks for: The symptom pattern, screen habits, medication and any conditions you have alongside.
Investigations: Clinical assessment; blood tests where Sjögren's syndrome is suspected.
How the assessment is made: From the symptom picture and the risk factors.
Management: Preservative-free tear substitutes, eyelid hygiene, and prescription treatment in pronounced cases.
Follow-up: After treatment has started.
Risk factors to know: Screen work (which reduces the blink rate), contact lenses, the menopause, certain medicines (antihistamines, antidepressants, blood pressure medication), autoimmune disease.
Common misconception: That watering eyes rule out dry eyes. It is often a sign OF dryness — the eye is overcompensating.
What you can do yourself: Preservative-free tear substitutes several times a day, and deliberate blinking when working at a screen.
When should you book?: For problems that persist despite over-the-counter tear substitutes, or alongside a dry mouth (which can point to Sjögren's).
Prognosis: Good symptom control is achievable, but it is often a chronic condition needing ongoing treatment.

Contact-lens-related problems

Typical age: Any age where lenses are worn.
Background: Wearing lenses is safe when they are handled correctly, but incorrect use is one of the leading causes of serious corneal infection in otherwise healthy people. Sleeping in lenses increases the risk several times over.
Common symptoms: Redness, a gritty feeling, sensitivity to light, and lenses becoming less comfortable over time.
What the doctor looks for: Whether the symptoms persist after the lens has been taken out — continuing pain and redness without the lens is a warning sign.
Investigations: Clinical assessment; a suspected corneal infection requires an emergency eye examination.
How the assessment is made: From how long the symptoms last after the lens is removed.
Management: Often a break from lenses; antibiotic drops where there is an infection.
Follow-up: Close where the cornea is suspected to be involved.
Risk factors to know: Sleeping in lenses, swimming or showering in lenses, old lenses or old lens solution, poor hand hygiene.
Common misconception: That a little redness is normal with lenses. Persistent redness is always a sign that something is wrong.
What you can do yourself: Take the lens out immediately if you have problems, and wear glasses until you have been assessed.
When should you book?: For eye problems that persist after the lens is out. For pain with sensitivity to light and vision being affected — emergency care the same day.
Prognosis: Good with early treatment; a corneal infection can cause permanent damage if it is delayed.

Eye problems in children

Typical age: All childhood ages.
Background: A child's visual development continues up to around the age of 8, and an uncorrected refractive error during that period can cause permanent reduced vision (amblyopia) even where the eye itself is healthy. That makes early detection considerably more important in children than in adults.
Common symptoms: A squint, screwing up the eyes, holding things close, complaining of headache, sitting close to the screen, tiring quickly when reading.
What the doctor looks for: A squint (including an intermittent one), a difference between the eyes, and whether the child avoids activities that demand good vision.
Investigations: A sight test through an eye clinic or an optometrist — it requires a physical examination.
How the assessment is made: Our role is to decide whether a physical sight test is needed, and how quickly.
Management: Glasses, patching for amblyopia, and in some cases surgery for a squint.
Follow-up: Regular during the years of visual development.
Risk factors to know: A family history of squint or marked refractive error, prematurity, previous eye injury.
Common misconception: That children "grow out of" a squint. Some forms do, but an untreated squint can cause permanent reduced vision in the affected eye.
What you can do yourself: Cover one eye at a time and see whether the child reacts differently — a clear difference is a warning sign.
When should you book?: For a squint at any age, or if the child shows signs of reduced vision. The earlier the better.
Prognosis: Very good with early treatment — but the treatment window closes around the age of 8.

Glaucoma

Typical age: More common from 60 onwards, but it occurs earlier where it runs in the family.
Background: Chronic glaucoma steals vision from the edges inwards, slowly and entirely painlessly — and because the brain compensates for the loss of visual field, the patient often only notices it once the damage is significant and irreversible. That is the whole reason for regular eye pressure checks.
Common symptoms: In the chronic form: none at all early on. In the acute form (uncommon but serious): severe eye ache, nausea, blurred vision and rainbow rings around lights.
What the doctor looks for: Family history, age, and any previously measured eye pressure.
Investigations: Eye pressure measurement, visual field testing and assessment of the back of the eye — all of which require a physical examination.
How the diagnosis is made: Eye pressure combined with visual field defects and changes to the optic nerve.
Management: Pressure-lowering eye drops; laser or surgery where the effect is insufficient.
Follow-up: Lifelong and regular — treatment preserves the vision you have but does not restore vision that has been lost.
Risk factors to know: Family history (a close relative with glaucoma raises the risk considerably), older age, African ancestry, high myopia, diabetes, long-term corticosteroid treatment.
Common misconception: That you notice glaucoma in time. The chronic form gives no symptoms until significant visual field has already been lost — which is why screening is decisive.
What you can do yourself: If a parent or sibling has glaucoma — make sure you have your eye pressure checked regularly from the age of 40.
When should you book?: Where glaucoma runs in the family, or if you have never had your eye pressure checked and are over 50. For severe eye ache with nausea and blurred vision — emergency care.
Prognosis: Good preservation of vision with early detection; vision that has been lost cannot be restored.

Contact

Book appointment info@medix7.com

The information on this page is general patient information and does not replace an individual medical assessment. Digital care has limitations and cannot handle emergencies — see the emergency box above. If you are unsure, contact healthcare services or your local emergency number.

About this content

This information draws on established Swedish clinical sources, primarily 1177 Vårdguiden, Internetmedicin and Läkemedelsboken. It is general patient information and does not replace individual medical assessment.