General Medicine Clinic Online

We help with common infections, prescription renewals, follow-up of chronic conditions, and an initial assessment of new symptoms — by video, no referral needed.

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Appointments in Swedish, English and Arabic
Evidence-based care
Written plan after every visit

About the clinic

General medicine is the broadest of all medical specialties — and the only one trained specifically to meet a patient without knowing in advance which organ system the problem belongs to. An experienced general practitioner therefore does something different from a specialist: sorts first, diagnoses second. The task is to determine what is serious, what resolves on its own, and what needs a different kind of doctor — often with limited information.

We use the same structured methodology as an in-person practice — systematic history-taking, exclusion of more serious causes, and a clear plan — but without waiting time and without you needing to know which specialist you need. If you're unsure where you belong, this is the right starting point.

Who we help

If you have a fever, sore throat or cough that won't go away
If you need a prescription renewed
If you have urinary symptoms
If you have known diabetes and need follow-up
If you have high blood pressure that needs monitoring
If you have thyroid concerns
If you need a medical certificate
If you have back pain that isn't an emergency
If you want to discuss test results you've received
If you're unsure which specialist clinic fits your symptoms
If you want a general health check
If you need a second opinion on a previous assessment

Symptoms

Conditions

Respiratory infections
Urinary tract infections
High blood pressure
Type 2 diabetes
Thyroid conditions
Prescription renewal for chronic treatment
Mild depression or anxiety
High cholesterol
Digestive complaints
Headache and migraine
Back pain
Fatigue syndromes
Vaccination advice
Follow-up after hospital care
General health check-up

Services and investigations

History-taking and symptom assessment
Interpretation of blood tests and other results
Prescription renewal
Issuing medical certificates
Follow-up of chronic conditions
Vaccination advice
Referral to the right specialist clinic when needed
Second opinion

How it works

1Book and describe your main problem online.
2Upload previous results if you have them — test results, examinations, medication list.
3Video consultation — review of your history and targeted questions.
4A clear plan — next steps, any treatment, and a timeframe for follow-up.

What to prepare

A timeline of your symptoms (when it started, what triggers or relieves it)
Current medications and doses
Known allergies and previous illnesses
Previous test results and examinations, with dates if possible
Your three most important questions for the visit

Call your local emergency number immediately or go to the nearest emergency department if you have:

Pressing or cramping chest pain that doesn't ease within 15 minutes, or chest pain radiating to the arm, neck, jaw or back — particularly with breathlessness or cold sweats
Loss of consciousness or fainting
Sudden facial drooping, arm weakness, slurred speech or difficulty finding words (signs of stroke). A single one of these symptoms is enough — call your local emergency number immediately. Call even if the symptoms pass on their own.
Severe pain with fever
During an ongoing infection: sudden confusion, rapid or laboured breathing, violent shivering, skin that has turned mottled, pale or bluish, or not having passed urine for a day — these can be signs of sepsis. Call your local emergency number. Fever does not have to be present.
Breathing difficulties
Heavy bleeding
Sudden neurological symptoms

Digital care cannot replace emergency services. If unsure, seek care immediately.

Our doctors

See available doctors and book an appointment

Frequently asked questions

What can a general medicine digital visit help with?

Common infections, prescription renewal, follow-up of chronic conditions, and an initial assessment that can then lead to the right specialist.

Can you prescribe medication?

Yes, in medically appropriate cases.

Can you write medical certificates?

Yes, after assessment.

Do I need to know which specialist to book?

No, general medicine is a good starting point if you're unsure.

How quickly can I get an appointment?

See current availability in the booking system.

What if I need a specialist?

We'll help direct you to the right clinic.

What if I get worse after the visit?

Can you help me understand my previous test results even if I wasn't seen by MediX7 before?

Yes, upload them and we'll walk through what they mean and whether anything needs follow-up.

Is a general medicine visit a good starting point if I have several unrelated symptoms at once?

Yes — this is exactly the kind of situation general medicine is designed for; we'll help you prioritize and figure out what, if anything, needs specialist input.

What if I don't know whether my problem is “serious enough” to book?

Book. Determining what's serious is our job, not yours.

Fifteen common conditions

Upper respiratory infection (common cold)

Typical age: All ages.
Background: Viral infection of the nose/throat, very common.
Symptoms: Runny nose, sore throat, cough, mild fever.
What the doctor looks for: General condition, breath sounds, throat status.
Investigations: Rarely needed; sometimes a strep test if strep throat is suspected.
Diagnosis: Clinical, based on symptom pattern.
Management: Symptom relief, rest, fluids.
Follow-up: If no improvement after 7–10 days.
Prognosis: Excellent, usually resolves on its own.
What you can do yourself: Rest, fluids, and fever reducers as needed. Expect seven to ten days before you're back to normal.
When should you book?: If fever persists beyond five days, or if you get worse after starting to improve.

Urinary tract infection

Typical age: More common in women, all ages.
Background: Bacterial infection of the bladder.
Symptoms: Burning on urination, frequent urges, cloudy urine.
What the doctor looks for: Fever, flank pain (sign of kidney involvement).
Investigations: Urine test.
Diagnosis: Symptoms plus urine test.
Management: Antibiotics when needed, plenty of fluids.
Follow-up: If symptoms or fever persist.
Prognosis: Good, quick recovery with proper treatment.
What you can do yourself: Drink plenty and urinate often. Don't hold it.
When should you book?: If burning and urgency persist beyond a couple of days. With fever or flank pain — same day.

High blood pressure (hypertension)

Typical age: Adults, more common with age.
Background: Often symptom-free, found on measurement.
Symptoms: Rarely symptomatic.
What the doctor looks for: Repeated blood pressure readings.
Investigations: Blood pressure measurement, blood tests.
Diagnosis: Repeated elevated readings.
Management: Lifestyle measures, sometimes medication.
Follow-up: Regular monitoring.
Prognosis: Good with good control.
What you can do yourself: Measure at home morning and evening for at least three days — two readings each time after five minutes' rest. Discard the first day and average the rest.
When should you book?: When home readings repeatedly exceed 135/85.

Type 2 diabetes — follow-up

Typical age: Adults, more common with age and weight.
Background: The body's ability to regulate blood sugar declines. Good long-term control matters because it substantially reduces the risk of complications affecting the eyes, kidneys, nerves, and heart over time.
Symptoms at follow-up: Often symptom-free if well controlled.
What the doctor looks for: Blood sugar values, symptoms of complications.
Investigations: Blood tests (HbA1c, blood glucose).
Diagnosis: Already established, this concerns follow-up.
Management: Lifestyle, medication per plan; the choice between options depends on blood sugar targets, other health conditions, and how well previous treatment has worked.
Follow-up: Regular, per individual plan.
Prognosis: Good with good control.
What you can do yourself: Bring your current medication list and any blood sugar readings you've taken yourself.
When should you book?: For scheduled follow-up, new symptoms, or if your readings have changed markedly. If the disease is hard to control, or investigation needs more than routine tests, referral is to the Diabetes and Endocrinology Clinic.

Thyroid conditions

Typical age: Adults, more common in women.
Background: Over- or under-production of thyroid hormone.
Symptoms: Fatigue, weight change, palpitations, cold or heat intolerance.
What the doctor looks for: Symptom pattern, previous test results.
Investigations: Blood test (TSH, T4).
Diagnosis: Test results.
Management: Medication when needed.
Follow-up: Regular testing.
Prognosis: Good with proper treatment.
What you can do yourself: Note symptoms over time — weight, energy, temperature sensitivity — this gives a clearer picture than a single impression.
When should you book?: For new symptoms, or follow-up of known thyroid disease. If the disease is hard to control, or investigation needs more than routine tests, referral is to the Diabetes and Endocrinology Clinic.

Mild anxiety and low mood

Typical age: All adult ages.
Background: Common, often linked to life circumstances — most adults experience a period like this at some point, and reaching out early tends to lead to a quicker recovery than waiting until symptoms are severe.
Symptoms: Low mood, anxiety, sleep problems, reduced energy.
What the doctor looks for: Duration and impact on daily life.
Investigations: Conversation, sometimes rating scales.
Diagnosis: Clinical assessment.
Management: Talk support, lifestyle, referral to psychiatry/psychology when needed.
Follow-up: As needed.
Prognosis: Good, especially with early support.
What you can do yourself: Regular sleep and physical activity have documented effect, but don't replace treatment for more pronounced difficulties.
When should you book?: When it affects your daily life, work, or relationships.

If you have thoughts of harming yourself — contact healthcare services immediately or call your local emergency number. See the safety box.

High cholesterol

Typical age: Adults, increasing with age.
Background: Elevated blood fats increase the risk of atherosclerosis over time.
Symptoms: Usually none.
What the doctor looks for: Test values combined with overall risk profile.
Investigations: Blood test (total cholesterol, LDL, HDL, triglycerides).
Diagnosis: Blood test analysis.
Management: Dietary change, physical activity, medication when needed.
Follow-up: Regular monitoring of blood fats and treatment effect.
Prognosis: Good risk reduction achievable with treatment and lifestyle change.
What you can do yourself: Replace saturated fat with unsaturated and increase fibre — effect often shows within three months.
When should you book?: For newly found elevated values, or follow-up after starting treatment.

Functional digestive complaints

Typical age: All adult ages.
Background: Gastrointestinal symptoms without a clear structural cause.
Symptoms: Bloating, irregular bowel habits, abdominal pain.
What the doctor looks for: Warning signs such as weight loss or blood in stool.
Investigations: Blood tests, sometimes referral onward.
Diagnosis: Exclusion of more serious causes.
Management: Diet, lifestyle, symptom relief.
Follow-up: If symptoms persist.
Prognosis: Good, though can be long-lasting.
What you can do yourself: Keep a food diary for two weeks — connections to specific foods often become clear.
When should you book?: For long-standing symptoms, and always with blood in stool or unintended weight loss.

Tension headache

Typical age: All ages.
Background: The most common type of headache.
Symptoms: Band-like, pressing pain.
What the doctor looks for: Pattern, warning signs for more serious causes.
Investigations: Rarely needed.
Diagnosis: Clinical picture.
Management: Pain relief, stress management.
Follow-up: If the pattern changes.
Prognosis: Good.
What you can do yourself: Review sleep, screen time and working posture before increasing painkillers — this often solves the problem at its source.
When should you book?: For daily headache, or if you need painkillers more than a couple of days per week.

Fatigue

Typical age: All adult ages.
Background: Can have many causes — sleep, stress, iron deficiency, thyroid.
Symptoms: Persistent tiredness despite rest.
What the doctor looks for: Underlying causes via history.
Investigations: Blood tests (blood count, iron, thyroid).
Diagnosis: Depends on underlying findings.
Management: Targeted at the cause.
Follow-up: Per findings.
Prognosis: Varies with cause, often good.
What you can do yourself: Map your sleep for two weeks before the visit — how long, how often woken, how rested.
When should you book?: For fatigue lasting over a month without clear explanation.

“I don't feel well but I don't know what's wrong”

Typical age: All adult ages.
Background: One of the most common reasons to see a general practitioner, and one of the hardest to put into words. Non-specific complaints — fatigue, diffuse aches, a sense that something is off — usually have an explanation, but require systematic review rather than a single test.
Common symptoms: Diffuse fatigue, general malaise, reduced stamina, difficulty naming what's wrong.
What the doctor looks for: Patterns over time, weight change, sleep, mental health.
Investigations: Broad blood screening (blood count, thyroid, iron, inflammation, glucose) as a first step.
How the assessment is made: Through structured review rather than guesswork.
Management: Depends entirely on what emerges.
Follow-up: Often a second visit after test results.
Risk factors to know: Prolonged stress, sleep deprivation, hidden nutritional deficiencies, untreated depression.
Common misconception: That you need a “real” symptom to seek care. Diffuse complaints are entirely legitimate reasons.
What you can do yourself: Write down your complaints for two weeks before the visit — the pattern often becomes clearer on paper.
When should you book?: When the sense that something is wrong has persisted for a few weeks.
Prognosis: Good — most get an explanation after systematic review.

Persistent cough after an infection

Typical age: All ages.
Background: After a respiratory infection, a cough can linger for three to eight weeks even when the infection is over — the airways remain irritated and hypersensitive. Very common, and a frequent source of unnecessary worry.
Common symptoms: Dry, irritating cough without fever, often worse at night or in cold air.
What the doctor looks for: Time relationship to the previous infection, absence of fever and breathing difficulty.
Investigations: Rarely needed with a typical course; chest X-ray considered beyond eight weeks.
How the assessment is made: Clinically, based on the time course.
Management: Usually none specific — time is the most important factor.
Follow-up: If it lasts beyond eight weeks.
Risk factors to know: Smoking, asthma, reflux — all can prolong the cough.
Common misconception: That a lingering cough means lingering infection needing antibiotics. It almost never does.
What you can do yourself: Avoid smoky and cold, dry air. Cough medicine has limited documented effect.
When should you book?: For a cough beyond eight weeks, coughing blood, or if you become breathless.
Prognosis: Very good — resolves on its own in the vast majority.

Questions about medication side effects

Typical age: All adult ages, more common in older people on multiple medications.
Background: Many stop taking prescribed medication on their own because of suspected side effects — without asking. It's one of the most common reasons treatment fails, and almost always fixable through dose adjustment or a switch.
Common symptoms: Fatigue, dizziness, stomach upset, muscle aches, dry cough — depending on the medication.
What the doctor looks for: Time relationship between starting the medication and the symptoms, plus the full medication list including over-the-counter.
Investigations: Medication review, sometimes blood tests depending on the suspected side effect.
How the assessment is made: By weighing likely causation against the treatment's benefit.
Management: Dose adjustment, switching to another preparation, or in some cases concluding the benefit outweighs.
Follow-up: After any change, to assess effect.
Risk factors to know: Many concurrent medications, older age, reduced kidney function.
Common misconception: That you have to “put up with” side effects. There is almost always an alternative.
What you can do yourself: Never stop a medication on your own without asking first — some require tapering.
When should you book?: As soon as you suspect a side effect, rather than stopping the medication.
Prognosis: Very good — most side effect problems can be solved.

Health check without specific complaints

Typical age: Adults, most commonly from 40 onwards.
Background: Many want to know where they stand before something goes wrong — and for several risk factors (blood pressure, blood lipids, blood sugar) it's early detection that makes the biggest difference, since they cause no symptoms until late.
Common symptoms: None — that's the point.
What the doctor looks for: Risk factor profile based on age, heredity and lifestyle.
Investigations: Blood pressure, blood lipids, blood glucose, blood count, kidney and liver function.
How the assessment is made: Through a combined risk evaluation, not isolated values.
Management: Targeted advice or treatment where risk factors are identified.
Follow-up: Per findings; often every few years with normal values.
Risk factors to know: Family history of cardiovascular disease or diabetes, smoking, overweight, sedentary work.
Common misconception: That a health check detects “everything”. It covers common, actionable risk factors — not every conceivable disease.
What you can do yourself: Map your family history before the visit — it guides what's most relevant to check.
When should you book?: From 40, or earlier with family history of cardiovascular disease or diabetes.
Prognosis: Very good risk reduction possible with early findings.

I received a diagnosis but didn't understand the explanation

Typical age: All adult ages.
Background: A common and entirely legitimate reason to seek care. During a medical visit where you're worried, the brain takes in considerably less information than normal — and many leave with a diagnosis but without really having understood what it means.
Common symptoms: Uncertainty, worry, conflicting information from the internet.
What the doctor looks for: What you were actually told, and where understanding breaks down.
Investigations: Review of your existing records and test results.
How the assessment is made: By going through the diagnosis at an unhurried pace, with room for your questions.
Management: No new treatment — but often a considerably better understanding of the one you already have.
Follow-up: As needed.
Common misconception: That it's “unnecessary” to book just to ask. Understanding your own diagnosis is a prerequisite for following the treatment.
What you can do yourself: Write down your questions before the visit, in order of priority.
When should you book?: When you feel you didn't quite understand what the doctor meant, regardless of how long ago it was.
Prognosis: Excellent — one of the most rewarding types of visit.

Contact

Book appointment info@medix7.com

The information on this page is general patient information and does not replace an individual medical assessment. Digital care has limitations and cannot handle emergencies — see the emergency box above. If you are unsure, contact healthcare services or your local emergency number.

About this content

This information draws on established Swedish clinical sources, primarily 1177 Vårdguiden, Internetmedicin and Läkemedelsboken. It is general patient information and does not replace individual medical assessment.